ERP for Real Estate & Facilities
Leads, contracts and recurring dues in one ledger.
Real estate and facility businesses have long sales cycles, paperwork-heavy agreements and a stream of recurring dues. Leads go cold between visits, contracts quietly expire, and monthly rent or maintenance is chased by hand. Viamione tracks every prospect through to a signed agreement, keeps contracts with renewal alerts, and raises recurring invoices automatically.
Long sales cycles, document-heavy agreements, and recurring maintenance or rent collections.
A CRM pipeline tracks prospects, contracts hold signed agreements with renewal alerts, and subscriptions raise recurring invoices automatically.
Sound familiar?
These are the things business owners in this industry tell us. Here is what changes.
“Prospects go cold between site visits.”
Each lead has activities and a next follow-up date. Reminders keep conversations alive, and the pipeline shows which prospects are close to a decision.
“Agreements expire and we only notice when the tenant complains.”
Contracts are stored with their dates and values, and renewal alerts reach the right person well before expiry.
“Collecting monthly rent or maintenance is manual and uneven.”
Subscriptions raise recurring invoices on schedule, record payments and send reminders, so collections stop depending on someone’s memory.
“Resident and tenant complaints get lost in phone calls.”
Each request becomes a ticket with an owner and status, visible to your team and trackable by the resident through the portal.
Your business, before and after
Numbers in phone contacts and notes on scraps.
A pipeline with activities, follow-ups and sources.
Files in cupboards with expiry dates nobody tracks.
Templates, digital signatures and renewal alerts.
Monthly bills prepared by hand.
Recurring invoices raised automatically on schedule.
Phone calls and messages with no record.
Tickets with owners, status and history.
How work flows in Real Estate & Facilities
- 1
An enquiry arrives
The prospect enters your pipeline from a web form, call or walk-in with the source recorded, and is assigned to a sales person.
- 2
Site visit and follow-up
Visits and calls are logged as activities and the next follow-up is scheduled, so no prospect is forgotten.
- 3
Sign the agreement
The contract is created from a template with merged details, signed digitally and linked to the customer and unit.
- 4
Bill recurring dues
Rent or maintenance invoices are raised automatically each cycle, with payments recorded and reminders sent for any dues.
- 5
Renew on time
Renewal alerts prompt conversations before expiry, protecting occupancy and income.
Who uses it in your company
Owner
Sees occupancy, collections and the health of the sales pipeline.
Sales team
Works leads, logs visits and moves prospects to agreements.
Property or facility manager
Handles tickets, renewals and day-to-day requests.
Accounts
Oversees recurring invoices, receipts and reminders.
What you get
Long-cycle lead nurturing with follow-ups
Contract templates and expiry alerts
Recurring rent / maintenance billing
Tenant / resident ticketing
Per-property profitability via projects
What you will check every day
Lead pipeline
Prospects by stage and expected value.
Contracts expiring
Agreements coming up for renewal, by date.
Dues and collections
Pending rent and maintenance by customer and age.
Open tickets
Requests by status, owner and age.
The modules Real Estate & Facilities teams use most
Real Estate & Facilities: common questions
Can rent or maintenance be billed automatically?
Yes. Subscriptions raise recurring invoices on schedule.
Will I be warned before a contract expires?
Yes. Expiry and renewal alerts are built into contracts.
Can tenants raise issues themselves?
Yes. They can submit and follow requests through the customer portal.
Explore more solutions
Run your real estate & facilities business on one platform
Book a tailored walkthrough. We map your processes to modules and recommend a plan.