Frequently asked questions
Everything teams ask before switching to Viamione.
Yes. GST is a first-class citizen: INV-01 e-invoice JSON, e-way bill payloads, GSTR-1 / GSTR-3B data, GSTIN validation, HSN / SAC management, INR currency, Indian payment gateways and statutory payroll deductions (PF, ESI, PT, TDS).
Every tenant gets its own dedicated PostgreSQL database — physical isolation, not just a tenant-id column. Tenant context is carried by authenticated tokens, and files are stored in tenant-scoped storage.
Absolutely. Modules are activated per plan with dependency checks. Items you create in Sales automatically upgrade to stock-tracked products when Inventory is enabled — no data migration needed.
The POS is offline-first. It reads and writes to a local database, queues every change, and syncs bidirectionally with conflict-safe merging as soon as connectivity returns — no manual sync button.
No. The AI is strictly read-only, scoped to your tenant and active modules, with PII masking, rate limiting and an audit trail. It answers questions and flags risks; people make the changes.
Yes. Every tenant gets an automatic subdomain, and eligible plans can map a custom domain with automatic SSL. Online shops can also run on their own domains.
A tenant can hold multiple businesses, each with branches and shops. Numbering, settings, stock and staff are scoped at the right level, while owners get consolidated reporting.
Professional and Enterprise plans include API access and webhooks, backed by auto-generated, module-wise, versioned Swagger documentation.
See Viamione with your own workflows
Book a tailored walkthrough. We map your processes to modules and recommend a plan.